This policy covers gift cards and Golden Hilal Pro bought on our website, goldenhilal.com/buy. Purchases made inside the app on iPhone or Android are refunded by Apple or Google under their own terms.
Website purchases
Orders on goldenhilal.com are sold by Golden Hilal and paid through Stripe, which processes the payment securely. We never see or store your card details.
Every website purchase is a one-time payment: 1 month, 1 year or Lifetime of Golden Hilal Pro. Nothing renews and there is nothing to cancel.
Refunds within 14 days
You can ask for a full refund within 14 days of purchase if the code has not been opened yet. Write to support@goldenhilal.com with the email address you paid with and your gift code or order link.
Once a code has been opened, the Pro it gave has been delivered and the purchase is no longer refundable, except where the law where you live says otherwise or if Pro did not work and we could not fix it.
Refunds go back to the original payment method, usually within 5–10 business days.
What happens to the code
When a purchase is refunded or charged back, its code stops working, and if it had already been opened, the Pro it gave ends.
Gift codes have no cash value and cannot be exchanged for money, except through this refund policy.
Golden Hilal